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Gift Certificates: Can You Get Your Money Back If the Product or Service Doesn't Suit You?
According to Deloitte, gift certificates are the fourth most popular gift after books, smartphones and event tickets. However, if the recipient for some reason does not want to use such a gift, Rospotrebnadzor is ready to provide an explanation.
Leading lawyer Olga Shirokova notes that consumers have the right to return the entire amount or the remainder of unused gift certificates. Any attempt by the seller to convince the buyer to purchase a product or service at any cost is considered a violation of consumer rights.